iDox.ai BLOG
Tuesday January 30th 2024
Top 5 Redaction Tools: The Ultimate Guide to Choosing the Best Software
Data is the most sensitive and valuable asset possessed by businesses. Companies manipulate and analyze data to get insights into their progress to strategize and gain a competitive edge. Data protection is difficult and demanding; letting data fall into the hands of malicious people has serious repercussions. Cyberattacks and data leaks threaten your organization's reputation, finances, and important client data. Redacting documents censors sensitive parts to hide the contents from untrustworthy personalities. Proper redaction requires using the right redaction tools and strategies to black out all the sensitive data. The following five redaction tools are accurate, reliable, and efficient. iDox.ai Redact iDox.ai Redact is an award-winning player in the AI data management sector. They provide automatic and seamless data scanning, extraction, and comparison solutions catering to data in folders and document management systems. The data management firm offers cloud-oriented redaction software that integrates seamlessly into your existing infrastructure. The iDox.ai redaction tool leverages machine learning and computer vision to automate numbers, text, images, and keywords through a proprietary platform and plugin. You can review and redact docx and PDF formatted content. The platform supports multiple integrations efficiently including Box, NetDocuments, Dropbox, OneDrive, and Google Drive. You can optimize the security and privacy of your enterprise data with this AI tool. It even helps mitigate the risks of human error and streamlines time-consuming manual redaction processes. It is affordable and works best for enterprises of all sizes. Xodo PDF Redaction Are you searching for a PDF redact tool, PDF is the most convenient and user-friendly online tool. It is your go-to tool for redacting sensitive data within files shared online. You can select and redact a page or a percentage of it within a document. There is minimal risk of sharing sensitive data with uncovered spots. Xoxo lets you preview the data after the redaction and editing. You can download your redacted file, save it to your Xodo drive, and even sync the Doc with Google Drive. One thing with Xodo is its level of security and efficiency. Your data is fully protected from threats during and after the redaction process. Xodo redactions are permanent and after downloading the files, you cannot undo the process. Making the process permanent means that people cannot recover redacted data after the process. You get a free version allowing five actions a day and a paid version, costing $9 to $12 per month. Adobe Acrobat Pro Adobe Acrobat is the world's most prevalent and efficient PDF reader and editor. People edit over 16 billion documents and open over 400 billion PDFs in Adobe Acrobat annually. Adobe Acrobat offers comprehensive PDF redaction software that blacks out and omits sensitive data. The redaction tool uses OCR to transform your non-textual and scanned documents into editable text formats. Use the remove hidden info feature to black out images and texts. You can conceal sensitive data using custom text or black-out text boxes. Adobe Acrobat Pro has an intuitive design and user interface. You can search for unique phrases and words with ease, enabling the redaction of multiple patterns and words. Adobe Acrobat redaction tool helps you to eradicate hidden texts, metadata, and watermarks. These improve the level of your data security. You can cover your redactions with colorful figures, codes, or colored boxes. It is even easy to collaborate with Adobe Acrobat redaction on documents and save them as PDFs. Convert your documents into multiple formats, including PowerPoint, Excel, and Word. PDFfiller Redaction Tool Another cost-effective and reliable redact tool to have is the PDFfiller. This user-friendly and efficient tool has an online platform, providing the resources and tools you need to redact PDFs, images, and texts. Upload and edit small-size pdfFiller PDFs and files in other formats. You can edit and redact documents in PNG, DOC, JPEG, DOCX, PPR, and PPTX. The problem is that the tool only supports documents with a maximum size of 25 MB. Beginners might find the pdfFiller’s interface a bit cluttered because of the accumulated elements. However, a further delve into the software will reveal the series of navigation tabs that make the process of converting your document fast and easy. When you upload your file to the website, you will discover its amazing functions. One thing you will love about this tool is its innate ability to save all operations on the go. You have everything saved and ready for access during and after the redaction process. Its redaction tool has the ‘’blackout’’ label, and its redacting ability is not a match to that of the other three tools. The redaction might not be permanent but it guarantees security. Your redacted data cannot be tracked by others. pdfFiller has no free version and the price for the paid version starts at $8 to $15 per month. However, you get a 30-day free trial period once you create an account for the first time. Redactable Redactable takes the fifth position among the best redaction software. It can redact PDF, documents, XML, Excel, and HTML. The cloud-based redact tool is accessible on browsers and offers an exceptional level of security and privacy. Your redacted data cannot be recovered or accessed by unauthorized persons. Redactable uses optical character recognition and natural language processing algorithms to detect and redact documents. The automated process redacts sensitive data from huge document selections and long sentences. Leverage Redactable’s abilities to remove videos, texts, and images. It can scrub digital signatures to uncover hidden elements and metadata for redaction. You can remove snippets, uncover obfuscated data, and find individual redactors. The redact tool lets you develop a task hierarchy, enabling collaboration among your team members. Your teams can handle bigger and more difficult document redaction projects simultaneously using this tool. Redactable complies with HIPAA and GDPR compliance and privacy guidelines. This redaction software allows you to redact up to 10 pages in 2.5 minutes. It offers three pricing packages, with the cheapest being the pro plan costing $375 per year. The Pro Plus is the most costly package priced at $854 per annum. Wrapping Up Cyberattacks have become more prevalent today with the adoption of the internet. Businesses should protect their valuable data and always conceal any data they do not want third parties to access. The easiest and most effective way to redact data is by using advanced redaction software. The five redact tools top the list of the best-priced and most efficient solutions designed to integrate with your existing software infrastructure.
Jan 30, 2024
Wednesday January 17th 2024
Complying with the CCPA's "Do Not Sell" Requirement
In 2018, California passed the California Consumer Privacy Act (CCPA) to give state residents more control over their personal data. It came into effect two years later. One key provision is the right to opt out of their personal information being sold. Businesses should clearly display an easy way for consumers to exercise this right. That is done by implementing a "Do Not Sell My Personal Information" page. In this post, we'll discuss the CCPA requirements for the "Do Not Sell" page, how to create one, and tips for ongoing compliance. Understanding the CCPA The CCPA grants California consumers the right to direct a business that sells their personal information to stop selling it. This empowers people to decide if they are comfortable with how a company uses its data. What Constitutes "Selling" Personal Information? The CCPA has a broad definition of selling. It includes renting, releasing, disclosing, disseminating, or transferring personal information for monetary value. For example, many companies sell data to advertising networks for targeted ads. Other sites monetize consumer data by sharing it with data brokers. These activities would be considered "selling personal information" under the CCPA even though no direct sale takes place. Which Businesses Must Comply? The law applies to any for-profit company in California that collects consumers' personal information and meets certain thresholds. The companies in question must have gross revenue of over $25 million, buy or share info on 50,000+ people, or make 50%+ of revenue from selling consumer data. Non-profit organizations and government institutions are exempt. Creating Your Compliant "Do Not Sell" Page To uphold the CCPA's right to opt-out, businesses must have a clear and conspicuous "Do Not Sell My Personal Information" link on their website that enables users to submit a request. Businesses can use template generators or create their custom "Do Not Sell" page. The key is to include all required components clearly and conspicuously. Explaining the Right to Opt-Out An effective "Do Not Sell" page will begin by explaining the CCPA provides consumers with the right to direct a business to stop selling their personal information. This context helps users make an informed decision about whether to exercise their opt-out rights. Take it a step further by allowing consumers to opt out of specific categories of personal information, such as their geolocation, biometric data, browsing history, or demographic info. This makes the process more transparent by revealing what kinds of data you collect while enabling more user control. Enabling Users to Opt-Out At a minimum, businesses must have two methods of opting. The most popular is an online web form where users can submit 'do not sell' requests. It's also a good idea to provide an easy method like email or toll-free number. Note that users should not have to make an account to opt-out. Keep it simple and accessible. Confirming and Verifying Requests Upon receiving do not sell requests, send users an immediate confirmation that you have received their submission and will process it. However, the CCPA strictly prohibits asking consumers to provide additional verification like government IDs or account numbers. Of course, you should document all requests in your records and track how each is addressed. This supports compliance and your ability to demonstrate adherence to the regulations. Displaying Your "Do Not Sell" Page To make it easy for consumers to exercise their right to opt out, the links to your page must be placed on your website and noticeable at first glance. Some key areas to display compliance links include: ● Website Footer: Many sites place legal and informational links in the footer. Put your "Do Not Sell" link here. ● Cookie Notice Banner: If you have a cookie notice banner, include the link so users see it when first visiting. ● Privacy Policy Page: Your privacy policy is where users expect to find data practices. Add the opt-out link here for increased efficiency. ● Mobile App Stores: For apps, place the link on your app's page in the app store. Ensuring Ongoing Compliance Creating a compliant "Do Not Sell" page is not a set-it-and-forget-it exercise. You must monitor your practices and user response on an ongoing basis. Keep detailed records of all opt-out requests received and how they were handled. The CCPA mandates businesses must respond to verifiable consumer requests within 45 days. Strive to complete opt-out requests faster, ideally within 15 business days. Also, you must honor users' preferences for at least 12 months before asking them to opt-in to sales again. The Importance of "Do Not Sell" Compliance The "Do Not Sell" page upholds a key CCPA consumer right. It also minimizes a company's risk of violations, lawsuits, and reputational damage. Most importantly, it shows a commitment to transparent data practices and user privacy. Building trust through ethical data handling is smart business. The CCPA has real consequences for non-compliance, including fines and penalties. But more broadly, failing to honor your users' privacy erodes their trust. By fully meeting the CCPA's requirements, you demonstrate that you take your duty of care seriously.
Jan 17, 2024
Friday December 15th 2023
Sensitive Data Discovery - Best Practices, Tools, and Solutions
As an organization handling huge amounts of sensitive data for your customers and employees, it's your responsibility to take the right measures to protect them. However, the main challenge when handling such data is having an incoherent data management system, which can result in data breaches. Some organizations also have missing or incorrect data, which is against the GDPR, which requires organizations to collect, store, and disclose accurate data. Thanks to different data discovery tools, your company can safely classify and handle sensitive data according to the GDPR. But what are the best practices, tools, and solutions to help with GDPR data discovery? This guide elaborates much more on all these. Classify Then Discover the Data The first step you need to take when using sensitive data discovery tools GDPR is to classify the data. Let different departments handle the data classification and discovery to avoid confusion. Classifying and discovering the data helps identify errors that could have taken longer to find. You can use a single tool for these processes or opt for tools you can integrate for better performance. Alternatively, you can use File Classification Infrastructure (FCI), which works with Windows Server 2008 R2. It can help you classify your stored data on Windows file servers. However, you must use the File server resource manager (FSRM) to create rules that automatically classify the sensitive data. Then, let it organize the data depending on location or content and then move it for encryption or to the specified location for storage. Perform Regular Risk Assessments Your organization also needs to perform regular risk assessments to avoid data breaches. The risk assessments can enable your organization to understand the risks each type of data poses. Remember, a database with customer information poses more risks than one with corporate information. So, to secure such sensitive data, ensure you perform assessment risks using the best data discovery methods. With such data protection tools and data risk assessment modules, it becomes easier to track, locate, and protect sensitive data. It does file server auditing, risk assessments, and file analysis. Try the Multi-Channel Approach When trying to comply with the data protection regulations, ensure you leave nothing unattended. Remember, after undertaking the data discovery processes and identifying the sensitive data, it doesn't end there. How your employees handle the data afterward also matters. So don’t assume your employees and data handling techniques at your company. Instead, monitor their laptops or desktops and how they handle your personally identifiable information. Also, have an automated remedy for any of the situations that risk sensitive data. Invest in the Right Sensitive Data Discovery Software Even though there are several unstructured data discovery tools, it's advisable to use the best GDPR data discovery tools to remain compliant with the laws. This is because every piece of software has unique features that may not be present in all of them. So, you might choose software with features that don't support your business objectives. Remember, a tool that helps in data classification differs from that used for risk assessment, but they all help secure the organization's data. This means you might use different sensitive data discovery solutions to build your brand and avoid hefty fines. Plus, you need applications that can handle all your data in their lifecycle until each stage ends. Some of the smart data discovery solutions to consider include: iDox.ai Invest in iDox.ai for advanced, sensitive data discovery. iDox.ai can give you valuable insights about your data, making decision-making easier. Through the platform, you can uncover patterns and sort and analyze data. It also ensures the data remains secure and compliant with the set regulations. What's more, it allows your organization to customize its data discovery solution to fit its needs and objectives. Plus, you can use it as a cloud data discovery solution or opt for on-premise deployment. You can use the free version or subscribe per month to enjoy better services. The good thing about this app is that it's easier to compare two digital documents. It's also possible to search for sensitive unstructured data to remain compliant with the rules. This is because you can quickly redact and eliminate sensitive data within your system. Mage iDiscovery One of the best sensitive discovery tools to choose is Mage iDiscovery, which can track unstructured and structured data and store it in the cloud. However, it can also support on-premises scanning and uses natural language processing. Mage uses AI to discover data adjacencies before developing sensitive data that needs protection. It can also automatically update the settings to change the default storage locations. However, it has no free trial, so you must pay. Azure Information Protection Your organization can also use Azure information protection as the best sensitive data discovery software. The application not only protects the information on your servers but also controls data from different sites. This means it can be your cloud data discovery solution. It can continuously monitor your emails, documents, and data store to locate them. However, before using this tool for data search, ensure you set up a data protection policy. Through this, your company can protect the specific information according to the control measures you specify. Plus, it stamps and enumerates documents in the metadata for easy tracking. No one can edit, download, or print the files from this tool. You can also integrate the app with Active Directory for access control. Datadog Sensitive Data Scanner Another GDPR data discovery tool you can use for sensitive data is the Datadog sensitive data scanner. The cloud-based solution allows you to set the data formats that work with the templates to search for sensitive data like credit card numbers. The data scans are automated, while the app intercepts the data at the entry for more security scans. Since you set the Datadog system, it can obscure the sensitive data on display. It maintains the original data file and scans the data as it moves. But it's not a standalone application, so you can log into the platform and try different data protection services. Rubrik When handling sensitive data, you must use unstructured data discovery tools to recover your vital information if it gets lost. Rubik is handy as it lets you store your data in the cloud as a backup. Since it offers instant recovery, you won't be frustrated when under distress from stakeholders. The best thing about this software is that it can also search and analyze your organization's data and is easy to use. Osano The GDPR requires individuals to consent for organizations to use their private data. The same laws stipulate that customers must always know their rights. The smart data discovery solution that facilitates this is Osano. Osano can help your company build and manage its privacy programs. It also offers consent, assessments, and data subject rights solutions, enabling your company to remain compliant. You can also use it to automate complex compliance tasks, saving time. Bottom Line In the current digital world, every organization needs the best measures for sensitive data discovery. This is possible after using the above data discovery methods that ensure no one can access your company's sensitive data. iDox .ai is one of the best personal data discovery tools you can use to search for your client's sensitive, unstructured information. It can help you make your work easier by automating the process to better control and protect your data.
Dec 15, 2023
Thursday November 30th 2023
HIPAA Equivalents in Canada - 4 Things You Need to Know
Patient data privacy is a complex subject, and the US Department of Health and Human Services (HHS) knows it. The department's effort to minimize data breaches and protect patient data led to the implementation of the HIPAA Security Rule. The federal law, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) sets nationwide rules governing the disclosure of sensitive patient health information (PHI). This law sets boundaries on what healthcare providers and clinicians can do with patient data and the rights they have in the context of PHI disclosure. Canada, a country with an almost similar quality of healthcare system , has no universal federal law equivalent to HIPAA in the United States. However, they have relevant territory and province-based legislation that controls how healthcare specialists handle PHI. These laws determine the rights and limitations health centers have in collecting, using, and disclosing patient data. So, are you moving to Canada and want to know if they have robust patient data protection laws? The following are four things you should know. 1. HIPAA Canada Territorial and Provincial Law Equivalents The territorial and provincial Canada HIPAA equivalent laws outline and enforce the implementation of PHI use and disclosure. Some of the laws include the Personal Health Information Protection Act (PHIPA), Personal Health Information Act, Personal Information Protection Act (PIPA), Act Respecting the Protection of Personal Information in the Private Sector (Quebec), and the Health Information Privacy and Protection Act. These legislations operate on the principles of fairness and transparency, indicating the importance of proper handling of patient data. Healthcare organizations must inform patients beforehand of the collection, use, and disclosure of their PHI. Organizations must implement privacy policies relevant to territorial or provincial laws, outlining the legitimacy of such practices. It is right for patients to give consent to the handling of their PHI. They can request the correction or deletion of inaccurate and incomplete PHI. 2. Privacy and Handling Of PHI in Canada Canada has many industry-specific laws similar to HIPAA. The sectoral HIPAA equivalent in Canada addresses the unique regulations for handling PHI in the different health sectors. Every health provider has the right to obtain and keep sensitive patient health information but must take precautionary measures to keep the data safe from unauthorized access, disclosure, theft, and loss. While under their custody, the data should never be modified or disposed of wrongly or without the consent of the patient. Healthcare centers will be held liable for breaches of personal health information. To avoid extreme penalties, healthcare providers must report PHI breaches to the Information and Privacy Commissioner of Ontario and the affected parties. HIPAA has more stringent regulations for reporting PHI breaches. Canada's legal limitations on PHI data collection state that healthcare providers should only collect data reasonably applicable to the healthcare services being provided. 3. The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) Regulates Nationwide Handling of Personal Data Every organization operating in Canada must adhere to the data handling laws documented in PIPEDA. This nationwide law addresses issues related to the collection, usage, and disclosure of personal data. Like HIPAA, PIPEDa operates on the principles of fair handling of data. PIPEDA laws are integral to operating a healthcare facility in Canada. Although a Canadian HIPAA equivalent, PIPEDA is not directly related to PHI, and its practices differ. However, the federal law has standout functions that address PHI. For instance, PIPEDA's laws require every organization handling data from individuals to first seek their consent. Whether disposing of, collecting, disclosing, or using the data, the person from whom the data was sourced should be informed. 4. Many International Legislations Exist Besides domestic privacy and data handling laws, Canada has international regulations for concerned organizations to abide by. As a member of multi-international agreements relevant to privacy protection, Canada requires its citizens to stick to these stipulations. These HIPAA Canada equivalent laws touch on diverse aspects of data handling. The European Union's General Data Protection Regulation (GDPR) addresses the need for organizations operating in countries under the European Union (EU) to safely handle personal data. There are several provisions relevant to PHI. The Organization for Economic Co-operation and Development (OECD) comprises privacy guidelines relevant to PHI, including the principle of purpose limitation. This stresses the importance of organizations only collecting PHI for specified and legal purposes. Last on the list of international laws relevant to PHI is the Asia-Pacific Economic Cooperation (APEC). This is a privacy framework comprising principles specific to protecting handling and disposal of personal data. A clause pertinent to PHI is the one needing organizations to allow patients access to their PHI and the rights to make corrections. Wrapping Up HIPAA regulations strictly emphasize the importance of protecting PHI. There are stipulations in Canadian data regulation laws that address the same subject indirectly. PIPEDA is one of the primary laws in Canada that gives the PHI protection subject a priority. Understand that compliance with these laws is mandatory. Failure to comply with these PHI laws attracts penalties. You want your organization to be on the right side of the law, so why not learn and comply with these laws on time?
Nov 30, 2023
Monday November 27th 2023
CCPA vs CPRA - Top Features and Differences
California's evolution from the CCPA to the CPRA in a matter of years goes to show the unpredictable nature of data privacy regulation at large. If you're familiar with either one, give this article a read. It goes into detail explaining each law, how they relate to one another, the differences between them, and the implications for businesses and consumers alike. What Is the CCPA? The CCPA, or California Consumer Privacy Act, was a first-of-its-kind piece of legislation first introduced by California's state government in 2018. The final version established local residents' rights with respect to how their personal information is collected, handled, and managed by businesses online. Spelled out, these include: ● The right to know what data companies collect from them and how that data is used. ● The right to request the deletion of personal data companies collect from them, with some exceptions. ● The ability to opt out of the sale or sharing of personal data. ● Protection against discrimination for exercising CCPA rights. What Is the CPRA? The CPRA, or California Privacy Rights Act for short, is a newer law that was approved by a public vote in November 2020. Intended to extend the original CCPA's level of protection, the framework's provisions gave citizens additional rights to correct any inaccurate personal data companies hold on them and the right to limit companies' use and disclosure of their sensitive personal data - more on these later. Comparing CCPA v CPRA Rules While the CCPA was already quite comprehensive, state lawmakers saw a need to update it in the face of evolving risks. With every year bringing more sophisticated data collection and usage techniques, it would only be a matter of time before the original framework's protections would become outdated. This newer version effectively replaced the first to give it the name most people refer to it by today – CCPA 2.0 or CPRA. The biggest differences between the CCPA and its successor, the CPRA, are as follows. More Consumer Rights The CPRA gave California residents additional control over the accuracy and disclosure of their personal data while also making slight changes to existing rights to opt out of third-party sales, to know, and to delete. It further established consumers' right to access information about any forms of automated decision-making technology businesses use to handle their personal information. Qualifying Criteria for Businesses Lawmakers adapted the criteria organizations need to meet in order to qualify for the law, effectively doubling the CCPA's original earning threshold for consumer data purchase, sale, and sharing activities to $100,000 per year. That adds some breathing room for smaller organizations that would otherwise qualify at $50,000. Protections for Highly Protected Data The California Privacy Rights Act outlines special protections for Sensitive Personal Information (SPI), including new purpose limitation requirements and updated disclosure requirements. GDPR Influences California's data privacy laws are often compared to those of the European Union, which is well-known for its equally extensive General Data Protection Regulation (GDPR). The two started out completely unique, but have since influenced one another in several ways. The CPRA notably adopted three characteristic GPPR concepts - data minimization, purpose limitation, and storage limitation - in its amendments. Legally Actionable Types of Data The CPRA expands consumers' ability to take legal action against companies who fail to protect their personal information, adding login credentials to the sensitive types of data that consumers can sue over. Privacy Enforcement Authority The CPRA created the California Privacy Protection Agency (CPPA), an independent state agency responsible for enforcing consumer data privacy rights. The CPPA has broad authority to conduct investigations, issue orders, and impose fines on companies that violate CPRA regulations. Conclusion The California Privacy Rights Act surpasses the CCPA in terms of comprehensiveness, adding several key components to its predecessor's framework and strengthening consumer data privacy rights across the state. Despite having only been effective since January 1st, 2023, the CPRA has already had a major influence on other U.S jurisdictions as they look to update and improve their own data privacy regulations. Stay ahead of compliance with iDox.ai Data Discovery platform. iDox.ai’s c omprehensive data discovery platform streamlines your CPRA compliance journey, enabling you to protect consumer rights, enhance data privacy, and maintain customer trust.
Nov 27, 2023
Tuesday November 21st 2023
All Amazon Data Breaches - The Mechanics and Takeaways
While every major company is bound to become the target of malicious online activity at some point, Amazon has experienced more than its fair share of data breach incidents over the years. The e-commerce powerhouse has been vulnerable to cyber-attacks by both state-backed hackers and individual criminals alike. Their motives ranged across the board from financial gain to stealing customer information and intellectual property. This article provides a high-level overview of some of the most notable and impactful incidents to take place since 2012. January 2012: Zappos Breach The first significant incident to be noted on Amazon's data breach timeline dates all the way back to January 2012. It was then that the company's subsidiary Zappos.com announced its internal systems had become compromised by cyberattackers, exposing the account information of as many as 24 million customers. While credit card information was reportedly unexposed, the breach evoked widespread panic among customers who suddenly became at risk of identity theft and other forms of fraud. December 2014: Anonymous Breach Hacktivist organization Anonymous is known for its many high-profile operations and attacks. Over the years, Anonymous has taken on governments, corporations, and anyone they feel is violating human rights or civil liberties. Amazon found itself in the crosshairs of Anonymous in 2014 when individuals claiming association with the group leaked more than 13,000 combinations of its clients' usernames and passwords, along with complete credit card numbers. Amazon wasn't alone in this crisis; other major websites and digital platforms, including Xbox Live and Playstation Network, were also targeted. It's estimated that the hacking campaign affected roughly 150 million users worldwide after all was said and done. 2014: Allegations of Staff Spying Corporations as big as Amazon are bound to hire a few bad apples every now and then. But even so, are individual employees always to blame when malpractice occurs? It's a question one can't help but wonder about a lengthy incident that took place for what was likely months during 2015. Magazine WIRED released a damning report detailing telling information its journalists discovered on six pages of Amazon's internal documents. Apparently, staff had been actively going through high-profile individuals' search and order histories to snoop. Countless big names, from rapper Kanye West to multiple stars of the Marvel Avengers movie franchise, were violated. Several ex-workers later stepped forward to confirm they'd indeed seen it happen, and that 'everybody did it'. July 2016: Claim of Breach In July 2016, a Twitter user by the name #0x2Taylor took to that social media platform claiming they had successfully breached Amazon's main servers and would expose the sensitive account data of more than 80,000 Kindle customers if the company did not pay up. Although the requested amount - only $700 - would be nothing to Amazon, it ultimately decided not to react. The anonymous hacker followed through by posting the 'stolen' information, however, it turned out the data was unlikely to be legitimate. 2017: Ring Camera Spying Although it might not fall in the category of more common instances of cybercrime, we'd be remiss to not mention an incident that shocked the world - and particularly Ring video customers - in 2017. An employee at the Amazon subsidiary had been found to have spied on customers using their own devices. This went on for months until the abuse of power was eventually discovered and the staff member was terminated. There were big implications for Amazon, which was forced to pay a $5.8 million settlement to the Federal Trade Commission alongside additional multi-million dollar penalties in Spring 2023. September 2018: Employees Sell Data It's worth acknowledging that not all instances of cybercrime start on the outside. In fact, it's often inside jobs that end up having the most damaging effects on target companies. Take September 2018 for example, when it was discovered that Amazon employees had been using the company's internal systems to access customer data without permission, and in some cases selling it to foreign actors and vendors for payouts ranging between $80 and $2000. The company conducted an internal investigation and wound up taking disciplinary action against select staff members after its internal malpractice was leaked in a story by The Wall Street Journal. July 2021: GDPR Fine In July of 2021, European regulators slammed Amazon with a record $886.6 million penalty for violating the EU's General Data Protection Regulation (GDPR) data processing rules. The Luxembourg National Commission for Data Protection (CNDP) claimed the multinational corporation had mishandled EU citizens' personal information and failed to properly secure their data. While that doesn't technically constitute a breach, lawmakers' argued it could have easily become one. The takeaway from all of this? Online data is almost never 100 percent secure. If the biggest and wealthiest company in the world can fail to protect its servers several times over, everyday enterprises don't stand a chance. Not alone, at least. iDox.ai's data security solutions equip small, medium, and large organizations alike to stop liabilities in their tracks. Easily search your sensitive unstructured data, redact, and eliminate any potential data leakage points with our state-of-the-art solutions. Contact us today to learn more.
Nov 21, 2023
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